Customer Service excelence, CAPS Expertise
CAPS with Surgical House
About CAPS
The continence aids payment scheme (CAPS) is a government scheme to financially assist people who have permanent and severe incontinence, helping
them meet some of the cost of incontinence management products.
If you are an Australian citizen or a permanent Australian resident, aged 5 years or older experiencing one of the following you are eligible for CAPS.
- Permanent and severe loss of bladder and/ bowel function. Caused by a neurological condition
- Permanent and severe loss of bladder and/ or bowel function caused by another condition provided
the person has a Department of Veterans’ Affairs Pension Concession Card. This can be a primary or dependent cardholder.
- Permanent and severe loss of bladder/ or bowel function caused by another condition provided the person has a Centrelink pensioner
Concession card. Again as a primary or dependent cardholder.
Making CAPS simple with Surgical House
When you open a CAPS account with Surgical House we offer you:
- 2 FREE deliveries throughout the metropolitan area
- 1 FREE delivery anywhere else in Australia
- Delivery to your home within 48hrs in the Perth metro area
- Free samples of all continence pads
- Wholesale pricing
Simply get Department of Health to deposit your CAPS funds directly with Surgical House (minimum $250) by using the CAPS authorisation form. Download prefilled form from here.
Alternatively deposit a minimum amount of $250 of your own funds into a Surgical House CAPS account via credit card, cheque, money order or bank transfer. Then simply place your order with Surgical House in person, online or over the phone. This option does not require forms.
Our products include:
Urine Drainage Bags, Bottles and Accessories, Uri domes, Sheaths and Condom Drainage, Adhesives, Barrier and Remove wipes, Continence Pads, Pants and Briefs,
Washable Protective underwear, Bed and Chair Protection, Urine Collection Devices, Odour Control Products, Intermittent Catheters, Antibacterial, Bedpans and Gloves.
Please contact us by telephone, fax, email or visit our showroom.
Our telephone is (08) 9381 4199
Our Fax is (08) 9382 3009
Our email is surgical@surgicalhouse.com.au
Our shop is located at the Corner King Edward Rd and Collingwood St Osborne Park WA 6017 for directions please click here.